Korikya Privacy Policy – Your Data, Protected

Korikya is committed to protecting the privacy of every person who uses our platform. We understand that sharing personal information requires trust, and we take that responsibility seriously. This Privacy Policy sets out in plain language what data korikya collects from you, why we need it, how we use it, and how we keep it safe.

Korikya operates as an online gaming platform serving players primarily in Bangladesh. To provide our services — including account management, payment processing, game access, and customer support — we need to collect and process certain personal data. We collect only what is necessary and handle it with care.

By registering an account or using korikya in any way, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree, please do not use the korikya platform.

Korikya collects the following categories of personal data:

Korikya collects your personal data through the following means:

• Direct interactions: When you register an account, complete identity verification, make a deposit or withdrawal, or contact our support team, you provide data directly to korikya.
• Automated technologies: When you browse or use the korikya platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies.
• Payment providers: When you transact via bKash, Nagad, or Rocket, those providers share transaction confirmation data with korikya to credit or debit your account.
• Identity verification providers: If you are asked to complete enhanced KYC verification, a third-party identity verification service may share the results of that check with korikya.
• Fraud prevention services: Korikya may receive data from fraud detection partners to help identify suspicious account activity.

Korikya uses your personal data only for legitimate purposes directly related to providing and improving our services. We do not use your data for purposes that are incompatible with those listed below.

• To create and manage your korikya account, including verifying your identity and age.
• To process deposits, withdrawals, and other financial transactions securely.
• To provide access to all games available on the korikya platform.
• To send you important account notifications, including transaction confirmations and security alerts.
• To monitor your gaming activity for responsible gaming purposes and apply limits or restrictions where necessary.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities.
• To comply with applicable legal and regulatory obligations.
• To improve the korikya platform, fix technical issues, and develop new features based on aggregated usage patterns.
• To respond to your support queries and resolve disputes.
• To send you promotional communications about korikya offers, where you have opted in to receive them.

You can opt out of promotional communications at any time by contacting korikya support or using the unsubscribe option in any marketing message. Opting out of marketing does not affect your ability to use the platform or receive essential account communications.

Korikya does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: bKash, Nagad, and Rocket receive the minimum data required to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification providers: Where enhanced KYC is required, your identity documents may be shared with a trusted verification partner solely for the purpose of confirming your identity.
• Fraud prevention services: Korikya may share technical and account data with fraud detection partners to protect the platform and its users.
• Legal and regulatory authorities: Korikya will disclose personal data to law enforcement, regulators, or courts where required to do so by applicable law or a valid legal order.
• Business transfers: In the event of a merger, acquisition, or sale of korikya's business, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom korikya shares data are required to handle it securely and use it only for the specific purpose for which it was shared. Korikya does not permit third parties to use your data for their own marketing purposes.

Korikya uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how users interact with the site. A cookie is a small text file stored on your device when you visit a website.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on korikya.
• Analytics cookies: Help korikya understand how users navigate the platform so we can identify and fix problems and improve the overall experience. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious transactions.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using korikya, but some features may not work as intended. Korikya does not use cookies to serve third-party advertising.

Korikya retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal compliance obligations. We do not keep data longer than necessary.

• Account and identity data is retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for a minimum of 5 years for financial compliance and dispute resolution purposes.
• Support communications are retained for 2 years after the relevant query is resolved.
• Technical and usage data collected via cookies and logs is retained for up to 12 months.
• Where data is subject to an ongoing investigation or legal dispute, it will be retained until that matter is fully resolved.

Once the applicable retention period expires, korikya securely deletes or anonymises your personal data so it can no longer be linked back to you.

Korikya uses industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security practices include:

• SSL/TLS encryption for all data transmitted between your device and the korikya platform.
• Encrypted storage of sensitive personal and financial data at rest.
• Strict access controls ensuring only authorised korikya staff can access personal data, and only to the extent required for their role.
• Regular security audits and vulnerability assessments of the korikya platform.
• Two-factor authentication options available for your korikya account login.
• Automated monitoring for unusual account activity, including login attempts from unrecognised devices or locations.

While korikya takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

As a korikya user, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days.

Korikya is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use korikya or provide any personal information to us.

If korikya becomes aware that personal data has been collected from a person under 18, we will immediately close the associated account, delete the data, and — where applicable — report the matter to relevant authorities. If you believe a minor has registered on korikya, please contact us immediately at [email protected].

Korikya may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered users via email or an in-platform notification before the changes take effect.

The updated policy will always be available on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically. Continued use of korikya after any update constitutes your acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy concern, please get in touch with the korikya support team. We take all privacy queries seriously and aim to respond within 2 business days.

• Email: [email protected]
• Live chat: Available 24/7 inside your korikya account dashboard.
• For general legal queries, refer to our Terms and Conditions.
• For gaming safety concerns, visit our Responsible Gaming page.