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Korikya FAQ — Your Questions, Answered

Everything you need to know about your Korikya account, deposits, withdrawals, games, and responsible gaming — all in one place. Can't find what you're looking for? Reach out to our support team anytime.

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What Do You Need Help With?

Jump straight to the topic that matters most to you right now.

Account & Registration

How to create your Korikya account, verify your phone number, reset your password, and manage your profile settings — all covered step by step.

Deposits & Payments

Everything about depositing via bKash, Nagad, and Rocket — minimum amounts, processing times, failed transactions, and how to check your balance.

Withdrawals

How to withdraw your winnings, which methods are supported, how long it takes, and what to do if your withdrawal is delayed or rejected.

Games & Betting

Rules, minimum bets, round times, and how results are determined for all 7 Korikya games — Beach Volleyball, Bingo, Circus Delight, and more.

App & Technical Issues

How to download and install the Korikya app on Android and iOS, fix login problems, clear cache, and resolve common technical errors.

Responsible Gaming

How to set deposit limits, activate self-exclusion, take a break from gaming, and access support resources if you feel your play is becoming a problem.

Full FAQ List

Account & Registration

Creating a Korikya account takes about 60 seconds. Go to /register, enter your full name, mobile number, and a password of your choice. You will receive a one-time verification code via SMS — enter it to confirm your number and your account is ready. You can then deposit and start playing any Korikya game immediately.

You must be at least 18 years old to register and play on Korikya. This is a strict requirement and applies to all users regardless of location. Korikya reserves the right to request age verification documents at any time and to close accounts that do not meet this requirement.

Go to /login and tap "Forgot Password". Enter the mobile number linked to your account and you will receive an SMS with a reset code. Enter the code, set a new password, and log in. If you no longer have access to your registered number, contact support at [email protected] for manual verification.

No. Each person is allowed one Korikya account only. Creating multiple accounts is a violation of our Terms and Conditions and may result in all accounts being permanently closed and any balances being forfeited. If you have accidentally created a duplicate account, contact support immediately to have it resolved.

Log in to your account and go to Account Settings. You can update your display name and email address directly from the settings page. To change your registered mobile number, you will need to contact support — this requires identity verification to protect your account security.

To permanently close your account, email [email protected] with your registered mobile number and a request to close the account. Before closure, any remaining balance will be refunded to your linked bKash, Nagad, or Rocket account. Account closure is usually processed within 24 hours.
Deposits & Payments

Log in, go to your Wallet, and tap Deposit. Choose bKash, Nagad, or Rocket as your payment method. Enter the amount you want to deposit, follow the on-screen instructions to complete the payment from your mobile banking app, and your Korikya balance will be updated instantly once the transaction is confirmed.

The minimum deposit on Korikya is ৳100. There is no maximum deposit limit set by Korikya, though your mobile banking provider may have their own daily transaction limits. If you need to deposit a large amount, check your bKash or Nagad daily limit first.

In most cases this resolves automatically within a few minutes. If your balance has not updated after 10 minutes, take a screenshot of your bKash or Nagad transaction confirmation (showing the transaction ID and amount) and send it to [email protected]. The support team will manually credit your account after verifying the transaction.

Korikya does not charge any fees on deposits. The full amount you send via bKash, Nagad, or Rocket is credited to your Korikya wallet. Note that your mobile banking provider may charge their own standard transaction fees — these are outside Korikya's control.

Korikya currently supports three payment methods: bKash, Nagad, and Rocket. All three are available for both deposits and withdrawals. We do not currently support bank transfers, credit cards, or international payment methods. We plan to add more options in the future.
Withdrawals

Go to your Wallet and tap Withdraw. Select your preferred method (bKash, Nagad, or Rocket), enter the amount you want to withdraw, and confirm. Withdrawals are processed in real time and the funds should appear in your mobile banking account within a few minutes. There is no minimum waiting period between winning and withdrawing.

The minimum withdrawal amount on Korikya is ৳100. There is no maximum withdrawal limit set by Korikya, though large withdrawals may be subject to a brief manual review for security purposes. If your withdrawal is held for review, you will be notified by the support team.

Most withdrawals complete within 5 minutes. If yours has been pending for more than 30 minutes, contact support via live chat or email [email protected] with your withdrawal reference number. Delays are rare and are usually caused by temporary issues with the mobile banking network rather than Korikya's system.

Withdrawals can be rejected for a few reasons: the mobile number linked to your Korikya account does not match your bKash or Nagad account, your account has an unresolved security flag, or the withdrawal amount exceeds your available balance. Check your wallet balance and account details first. If everything looks correct, contact support for clarification.
Games & Betting

Korikya currently has 7 games: Beach Volleyball, Bingo, Circus Delight, Monster Fight, Genie's 3 Wishes, Bird Catcher, and 24 Hour Grand Prix. All games are available 24 hours a day, 7 days a week.

The minimum bet is ৳50 across all Korikya games. Maximum bet limits vary by game and are displayed on each individual game page before you place a bet. You can always check the limits without committing any funds.

Yes. All Korikya game outcomes are generated by a certified random number generator (RNG). Results are fully transparent — after every round you can see exactly how the outcome was produced. Korikya does not manipulate results and has no mechanism to influence individual game outcomes in favour of the house.

Bingo and Circus Delight are the most beginner-friendly options. Both have simple mechanics, short round times, and no prior knowledge required. Genie's 3 Wishes is also a great starting point — the pick-and-reveal format is easy to understand and rounds are over in seconds.

Once a bet is confirmed, it cannot be cancelled. This applies to all Korikya games. Please review your stake and selection carefully before confirming. If you believe a bet was placed in error due to a technical fault on Korikya's side, contact support immediately with the bet reference number.

Winnings from all Korikya games are credited to your wallet instantly as soon as the round result is confirmed. There is no delay, no pending period, and no wagering requirement to clear before you can withdraw your winnings.
App & Technical Issues

The Korikya app is available as a free APK download for Android. Visit /app from your Android phone, download the APK file, and install it. You may need to enable "Install from unknown sources" in your phone settings first. On iOS, you can add Korikya to your home screen as a web app — open the site in Safari and tap "Add to Home Screen".

First, try closing the app completely and reopening it. If the problem persists, clear the app cache from your phone settings (Settings → Apps → Korikya → Clear Cache). If you are still having issues, uninstall the app and download the latest version from /app. For persistent problems, contact support with your device model and Android version.

Check your internet connection first — switch between mobile data and Wi-Fi to see if that helps. Try clearing your browser cache and cookies, or open Korikya in a different browser. If the site is down for everyone, our team will post an update. You can also try the Korikya app as an alternative to the browser version.

Visit /app on your phone to check if a new version is available. If there is an update, download the new APK and install it over your existing app — your account data and settings will be preserved. We recommend keeping the app updated to get the latest features and security improvements.
Responsible Gaming

Log in and go to Account Settings, then Responsible Gaming. You can set daily, weekly, or monthly deposit limits from there. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before it applies, but reducing a limit takes effect straight away.

Go to Account Settings → Responsible Gaming and select "Take a Break" for a short pause (1 day to 6 weeks) or "Self-Exclude" for a longer period (6 months to 5 years). During self-exclusion your account is locked and you cannot log in, deposit, or place bets. To discuss your options, you can also email [email protected] at any time.

If you feel your gaming is becoming a problem, please visit our Responsible Gaming page for guidance and support resources. You can also contact our support team directly — we will help you set limits, take a break, or self-exclude without any judgment. Your wellbeing is more important than any bet.

Korikya requires all users to confirm they are 18 or older during registration. We may request identity documents at any time to verify age. If you suspect a minor is using Korikya, please report it immediately to [email protected]. We take underage access extremely seriously and will act on all reports promptly.
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Email Support

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Quick Links
18+ Only

Korikya is strictly for adults aged 18 and over. Please play responsibly and within your means. If you need support, visit our Responsible Gaming page.

Everything You Need to Know About Korikya

Korikya is Bangladesh's mobile-first gaming and betting platform, built specifically for players who want a fast, simple, and trustworthy experience on their phones. Whether you are new to online gaming or have been playing for years, the Korikya FAQ on this page covers every question we hear from our community — from how to register your first account to how to withdraw your winnings in minutes.

One of the most common questions we get is about deposits. Korikya supports bKash, Nagad, and Rocket — the three most widely used mobile banking services in Bangladesh. Deposits are instant, the minimum is just ৳100, and Korikya charges zero fees on any deposit. If you have ever had trouble with a deposit not showing up, the fix is almost always as simple as sending your transaction ID to our support team, who will credit your account manually within minutes.

Withdrawals work the same way — fast and fee-free. Once you win on any Korikya game, your balance updates instantly and you can withdraw to bKash, Nagad, or Rocket at any time. There is no wagering requirement, no waiting period, and no minimum time between winning and withdrawing. The minimum withdrawal is ৳100, and most withdrawals complete within 5 minutes.

Korikya currently offers 7 games: Beach Volleyball, Bingo, Circus Delight, Monster Fight, Genie's 3 Wishes, Bird Catcher, and 24 Hour Grand Prix. Each game has its own page with full rules, bet limits, and round information. All games run 24/7 and are available on both the Korikya website and the Korikya app. The minimum bet across all games is ৳50, making it accessible for players at every level.

A question we take very seriously is whether Korikya game results are fair. The answer is yes — all outcomes are generated by a certified random number generator. No result is predetermined, no outcome is influenced by the house, and every round is fully transparent. You can review the result details after every game round directly in the app or website.

The Korikya app is available as a free APK download for Android from /app. It is lightweight, fast, and designed for low-end Android devices with limited storage and RAM. iOS users can add Korikya to their home screen as a progressive web app via Safari. The app gives you the same full Korikya experience as the website, with the added convenience of push notifications for results and promotions.

Responsible gaming is a core part of how Korikya operates. We provide deposit limits, session time reminders, take-a-break options, and full self-exclusion — all accessible directly from your account settings. If you ever feel that your gaming is getting out of hand, please use these tools or reach out to our support team. We will never judge you for asking for help, and we will always prioritise your wellbeing over your activity on the platform.

If your question is not covered in the Korikya FAQ above, our support team is available 24 hours a day, 7 days a week. You can reach us by email at [email protected] or via live chat in the app. We aim to respond to every message in under 5 minutes during peak hours and within 30 minutes at all other times.

Instant Deposits & Withdrawals

bKash, Nagad, and Rocket — all processed in real time with zero fees from Korikya's side.

Certified Fair Play

All Korikya game results are generated by a certified RNG. Transparent, unmanipulated, and verifiable after every round.

Can't Find Your Answer?

Our support team is here around the clock. Pick the channel that works best for you.

Email Support

Send us a detailed message and we'll get back to you in under 5 minutes during peak hours.

[email protected]
Live Chat

Open the Korikya app or website and tap the chat icon in the bottom corner to start a live conversation.

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Help Pages

Browse our Terms, Privacy Policy, and Responsible Gaming pages for detailed policy information.

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18+ only  ·  Play responsibly  ·  Responsible Gaming